All users holding a Maxwell School computer account are required to abide by Maxwell's computing policies.  Accounts are not to be shared or passed on to anyone other than the account's named owner for use.

Account Expiration
Permanent faculty and staff accounts do not have expiration dates.

Expiration dates are set for students, temporary staff, part-time instructors and one year faculty appointments.  This date is normally 6 months after the user's anticipated end of affiliation the Maxwell.

Account Termination
Accounts may be locked or deleted by ICT where there is a threat to system security or stability.  Accounts which ICT believes are shared may be locked until the account owner is contacted.

Special Circumstances
ICT works with the chair of the user's department and/or the Dean's office or other appropriate Syracuse University or legal authorities when dealing with the death of an account holder, or in other special circumstances.

Account Removal
Once Maxwell faculty, staff and students leave the school, ICT is under no obligation to continue providing account access and it will be scheduled for removal.  Student accounts are available for six months after graduation.  Staff and faculty accounts may be disabled immediately after departure if no other arrangements are made with ICT.  Generally, an account will be permanently deleted 6 months after departure or on the account expiration date.

Student accounts may be removed after one year of inactivity.  Students who expect not to access their Maxwell account for periods greater than one year are asked to contact This email address is being protected from spam bots, you need Javascript enabled to view it to update their account information to  prevent removal.  Faculty and staff accounts inactive for one year will be reviewed for removal.

An extension of, or special arrangements for your account may be requested by submitting a request (with justification and proposed extension length, if applicable) to This email address is being protected from spam bots, you need Javascript enabled to view it .

Access To Account Data
Department chairs may request access to files from a departed faculty or staff member's account.  Upon request, ICT will give access to files available on our system (including backups).

ICT generally does not restore electronic mail for deleted accounts.  New electronic mail arriving for a deleted account may be redirected to another faculty or staff member at the request of a program director, dean or department chair.

Data Retention
ICT keeps system backups for 30-days.  System backups include all files on production file servers.  When an account is deleted, the data remains on our backup tapes for one year.

Backups of Exchange, the server that supports Microsoft Outlook, are kept for 4 weeks.  Though our backup system cannot restore mailboxes individually, all electronic mail that is on our system for 24 hours (whether deleted or not) can be restored during the 4 week period of our backup rotation.

Account Maintenance
ICT may need to access a user's account to resolve problems reported by the user.  Users should not send ICT their passwords.  Rather, ICT will change the password and then set the account so the password must be reset when ICT is finished working on the account.