Supported software

ICT provides a several levels of support for software in the Maxwell School.  This support ranges from Full to Best Effort.  Sofware that ICT does not support, nor will install on PCs, is considered Unsupported.

ICT does not provide any support or maintenance for hardware not owned by Syracuse University.

ICT generally supports the latest versions of the software and one revision behind the current version. We do not necessarily upgrade to the latest versions as soon as they become available--this judgment is made by ICT based on an evaluation of compatibility and support concerns. ICT does not guarantee that all functions of each standard or fully supported package are functional or available.